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What Makes Us Different?
Service GuaranteeCornerstone Solutions, Inc. is one of the first ACT! consulting firms to offer its customers a service guarantee. Our mission is to provide cost-effective services that address our customer’s specific objectives with the goal of building open and long-term relationships. While we cannot guarantee that your software will work perfectly 24/7, we do GUARANTEE YOUR SATISFACTION with our SERVICE. If at any time Cornerstone does not perform to your satisfaction, we ask that you communicate with us PROMPTLY, giving us the opportunity to correct the problem and resolve the issue to YOUR SATISFACTION. If you are still unhappy, we will negotiate a fair price with you. What we ask in return is for you to define the unmet expectation, or explain how we could have better served you. In effect, you will be helping us make adjustments and to improve our service. Providing and improving value to our customers is the primary measure of our success! |
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info@cornerstonesolutions.com or contact us at: Cornerstone Solutions, Inc., PO Box 270514, Houston TX, 77277-0514 Phone: 713-661-5200 Copyright © 1987-2009 Cornerstone Solutions, Inc. All rights reserved. |