The ACT! Answer People @ Cornerstone Solutions.com

Active Relations

 

Active Relations allows you to define relationships between any contact and any other contact in your database.  This relationship information is stored in a database field (created for Active Relations), so if you are in a synchronization environment the relationships will synchronize as well.

Active Relations also has it's own letter writing utility.  This allows you to create templates for writing letters that incorporate data from both the current contact and the selected contact in the Relationships tab. 

Click here to see a quick demo of how Active Relations works with ACT!

Groups are a natural way of associating contacts with each other, but there are some relationships that do not lend themselves to grouping.  Placement firms need to keep track of which candidates they have sent to which clients.  They also need to schedule activities and write letters that pull information from both contact records. Groups don't allow this.     Perhaps a law firm needs to keep track of people involved with a particular legal action.  They could create a group for each action and associate each contact with the group, but how do they indicate who is opposing council, defendant, witnesses, experts, etc. without creating numerous subgroups for each action? 

So how does Active Relations solve our "legal problem"?  In Active Relations, you would create a contact record representing the legal action.  Then from each contact involved, define a relationship with the "legal action" contact record.  Later, when you want to see contacts that are related to that particular action, you can use the "Dependents" feature to perform a general, or specific, relationship lookup.  You can also look up any Expert witness in the database to see what cases they have worked on for you.

The relationships as you define them are displayed in a table on a Tab at the bottom of the ACT! layout. 

Relationships you have defined between the current contact and another contacts are displayed on the Relationships tab.    On the secondary contact's tab, a number will display beside the dependents icon to indicate how many contacts are related to this record.   You can lookup a specific contact displayed in the list (Lookup 1) , lookup all contacts  displayed on the tab (Lookup All), or lookup other records (Dependents) that have a relationship to the current contact.  You can also use the back button to return to the previously displayed contact.

The only limitation on these relationships is, any one contact can define relationships to a maximum of 19 other contacts. However, a contact can have unlimited dependent relationships.  Used properly, your ability to define useful relationships between contacts is almost unlimited.  The Active Relations Users Guide discusses in detail the best way to use the program to maximize its use.

Active Relations installs with 10 pre-defined relationship types with the ability to add 26 more.  If the default 10 types do not suit your needs, they also can be modified to more adequately reflect the types of relationships you wish to draw.

Click here to see a quick demo of how Active Relations works with ACT!

Active Relations sells for $65 per seat, (A 10 license pack available for $520).  A new installation has a 30 day "lifespan" and must be registered (via phone or e-mail) within 30 days of installation for it to continue to operate. 


Install a trial version of the software

or

Call our toll-free number
(877-661-5200)
to place your order for Active Relations


For comments or questions, email us
info@cornerstonesolutions.com
or contact us at:
Cornerstone Solutions, Inc., PO Box 270514, Houston TX, 77277-0514
Phone: 713-661-5200    Toll Free: 877-661-5200
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