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ACT Help! We can help you directly on your computer, as if we were sitting right next to you. Our screen-sharing plug-in lets both of us see your computer screen, communicate in our Chat window, and share your mouse. The plug-in will automatically download onto your computer. When prompted, click Open or Run (depending upon your version of Windows.)Click Yes to any security warning.  If you are running Microsoft Spyware, you may also see a green notice indicating that "An Application Change has been Allowed." A small computer program is temporarily intalled on your PC and it places a small icon in your system tray at the lower right corner. You can right-click the icon to reconnect to your tech support rep or to uninstall the mini-program from your PC.
Let's Get Started Starting the process is easy. Call our office first to get a tech support person on the phone. Phone: 713-661-5200 or call our toll free phone: 877-661-5200 Then, when we tell you, just click on the name of your representative below to start the process. |
You can also click here for a few troubleshooting
tips... or click to see some examples from our Tips
and Tricks Newsletter. info@cornerstonesolutions.com or contact us at: Cornerstone Solutions, Inc., PO Box 270514, Houston TX, 77277-0514 Phone: 713-661-5200 Toll Free: 877-661-5200 Copyright © 1987-2006 Cornerstone Solutions, Inc. All rights reserved. |
