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 SalesLogix Products | ||||
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SalesLogix Give your sales team a tool they'll use so you'll have a sales forecast you can count on. SalesLogix is a mature contact and account management system that works out of the box...or we can customize it for your specific needs. It is is so easy to  use, your staff will actually enjoy tracking customer information and managing their schedules. It was designed with intelligent opportunity management capabilities that will help you build forecasts based on previous successes and it ships with extensive reporting functions. You'll find a package with award-winning synchronization, Web browser support for mobile users, and the ability to link with Palm and Windows CE devices. With Computer-Telephony Integration (CTI), you can integrate your phone system with your customer and prospect information. Just fasten your seat belt, adjust your headset, and everything you know about the first person on your "list" pops up onto your screen . . . and automatically dials them. And best of all, SalesLogix is a system that is impossible to outgrow! Marketing Automation SalesLogix' Marketing Automation helps you manage marketing campaigns from start to finish, allowing you to measure what works and make corrections to what doesn't. You can create Business Rules to make sure that the leads get assigned to the right person, respond to inquiries automatically, or use the patented marketing automation Processes to automate your marketing activities. | |||||
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SupportLogix With SalesLogix' Support Client, information about every customer incident can be recorded in your database. You can track follow-up commitments associated with each incident so open issues never get lost. Your Customer Support staff can work from the client database and the sales team can view outstanding and closed tickets. In addition, the support module also gives you the ability to create a powerful knowledge base, not only from call tickets and defects, but also from pre-written procedures, manuals, FAQs, white papers, and other external files (MS Word, HTML, PDF, etc.) You can also put your "intelligence" on the Internet so your customers and partners can solve the little stuff . . . on their own time . . . at their own pace. Then your team can tackle the really tough stuff. When you web-enable the support module, your customer service department is open 24 hours a day, 7 days a week. Customers and partners can add or update incident tickets. The system can even convert incoming email into an open ticket.  Why We're Different | Services | SalesLogix Training | Site Map info@cornerstonesolutions.com or contact us at: Cornerstone Solutions, Inc., PO Box 270514, Houston TX, 77277-0514 Phone: 713-661-5200 Toll Free: 877-661-5200 Copyright © 1987-2006 Cornerstone Solutions, Inc. All rights reserved. | |||||